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Showing posts with the label hospitality

Lessons from Hurricane Harvey: The Power of Unity and Kindness

Lessons from Hurricane Harvey: The Power of Unity and Kindness In the wake of Hurricane Harvey, my workplace became a sanctuary for evacuees seeking refuge from the storm's devastation. From the moment they arrived on August 24th, I witnessed something truly remarkable: people coming together in the face of adversity, displaying acts of kindness and compassion that transcended race, ethnicity, and socioeconomic status. Throughout their stay, I saw individuals of all backgrounds lending a hand to one another without hesitation. Hispanics assisted Caucasians, green card holders were supported by their neighbors, the able-bodied helped the disabled, and the young looked after the elderly. It was a beautiful testament to the resilience and generosity of the human spirit. Here in Texas, we pride ourselves on our hospitality and sense of community. The term "Tajas," which translates to "friend", reflects our commitment to treating everyone with warmth and respect. Whi

Hotel Tales: Where Every Guest is a Character

Hotel Tales: Where Every Guest Is a Character Working in a hotel is like stepping into a kaleidoscope of humanity. From immigrants to the wealthy, from the young to the old, and from the healthy to the disabled, our guests come from all walks of life and backgrounds. Whether they're here for work, a funeral, or seeking refuge during a disaster like Hurricane Harvey, each guest has a story to tell. During the chaos of Harvey, our hotel became a sanctuary for evacuees from all corners, providing shelter and support during their time of need. But even on regular days, the diversity of our guests never fails to amaze me. One of the perks of this job is the opportunity to strike up conversations with our guests. Whether it's chatting about the weather, sharing travel tips, or swapping stories, these interactions add a touch of warmth to the hustle and bustle of hotel life. Having worked in food service and retail before, I can attest to the importance of experiencing these industri